100% of our firms said that our service levels have been maintained during the Covid-19 pandemic, which is a tremendous achievement for our team and one we are very grateful for.
100%
100%
100% of our firms are satisfied or very satisfied with the availability of their consultant.
100% of our firms are satisfied or very satisfied with our speed of service.
100%
99.15%
99.15% of our firms would recommend us to other IFAs, which is a huge accolade for us, we are working on the other 0.85% 😉
99.11% of our firms are satisfied with the practical and commercial nature of our advice.
99.11%
98.24%
98.24% of our firms are satisfied or very satisfied with the quality of our service in general.
97.89% of our firms are satisfied or very satisfied with our CPD training days.
97.89%
90.27%
90.27% of our firms rated our services as ‘Excellent’ or ‘Good’.
78.38% of our firms said that what you value most about CATS is the peace of mind that we bring. The remainder either said that they valued our commercial or cost-effective approach to compliance, or our desire to make a difference to your firm.
78.38%
